Privacy policy
Effective date: April 6, 2026 · Luxenta LLC
This policy describes how Luxenta LLC (“Luxenta,” “we,” or “us”) collects, uses, and shares information when you visit our website, create an account, or purchase products.
Information we collect
- Contact and account data: name, email address, phone number, and password (stored in hashed form when you create an account).
- Order and payment data: shipping address, order history, and payment information processed by our payment partners. We do not store full payment card numbers on our servers.
- Device and usage data: browser type, device identifiers, IP address, and pages viewed, collected through cookies and similar technologies where permitted.
How we use information
We use the information above to fulfill orders, provide customer support, prevent fraud, improve our website, send transactional messages (such as order confirmations), and—with your consent—marketing communications.
Sharing
We share information with service providers that assist with payment processing, shipping, email delivery, analytics, and hosting. They may process data only on our instructions and subject to contractual safeguards. We may disclose information if required by law or to protect our rights and the safety of our customers.
Your choices
You may update account details by signing in or contacting support. You can opt out of marketing emails using the unsubscribe link in those messages. You may request access or deletion of personal information where applicable law provides such rights by emailing support@luxenta.com.
Security
We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure.
Children
Our services are not directed to children under 16, and we do not knowingly collect their personal information.
Changes
We may update this policy from time to time. The revised policy will be posted on this page with an updated effective date.
Contact
Luxenta LLC · support@luxenta.com